Review of the V-White 360° Electric Toothbrush

Walter Shillington writes about products he knows firsthand. His articles focus on healthcare, electronics, watches, and household items.

Lately, I’ve been bedeviled by far too many cavities. I discussed the problem with my dentist, and we tracked it down to my habit of drinking sugar-saturated coffee continuously from sun-up to bedtime. Since a liquid sugar environment promotes tooth decay, he suggested I either down the coffee quickly or forgo sugar. Neither plan worked for me.

I decided to compromise by brushing my teeth twice a day, rather than once, and finding a method to clean them more effectively.

I’ve heard a lot about those newfangled u-shaped sonic toothbrushes. These devices work quickly and are designed to clean both the user’s teeth and gums properly.

After checking out a few websites, searching for an inexpensive toothbrush that appeared capable, I ordered V-White’s 360° Electric Toothbrush.

Description

Because of its modest price tag, I expected this toothbrush to arrive wrapped in bubble wrap and stuffed inside an envelope. To my surprise, I received a sturdy, professionally designed cardboard box. It contained the toothbrush, wireless charging unit, USB cable, and a user’s guide.

The V-White toothbrush weighs in at 106 grams (3.75 ounces). It is 66 millimeters wide and 31 millimeters thick. When the brush head is mounted, this device reaches 105 millimeters (4.1 inches) in height.

My test unit was coated with a black, rubber-like material intended to provide a secure grip. Two contacts at the bottom assist in charging the unit’s battery.

A fitting at the top is used to secure the brush head. Light emitted from the device passes through a transparent plastic window, bathing the brush head in bluish light.

A button, located on the side of the main unit, turns on the toothbrush and allows the user to select the desired mode. These settings include powerful teeth brushing, comfortable teeth brushing, gum massage, and whitening.

The U type toothbrush head is composed of antibacterial food-grade silicone. Its recommended lifespan is three months, and replacement units are reasonably priced.

The V-White toothbrush ships with an efficient wireless charger. This unit is able to recharge the toothbrush within a 30 minute period.

I tested the battery by selecting the strongest brushing mode and restarting the unit each time it completed operations. After 26 runs, the battery required recharging.

Specifications

• Brand: V-White
• Weight: 106 grams (3.75 ounces)
• Size: 66 mm wide, 31 mm thick, and 105 mm (4.1 in) high
• Age Group: Adult
• Type: 360°Ultrasonic Automatic Whitening Toothbrush
• Modes: Strong brushing, comfortable brushing, gum massage, and whitening
• Operating Duration: 45 seconds (15 minutes in whitening mode)
• Charger: Wireless
• Input voltage: DC5V
• Rated voltage: DC3.7V
• Battery: 1500mAh lithium
• Vibration power: 6W
• Rated frequency conversion: 5000-15000Hz

The Manufacturer

Established in 1990, Shenzhen Sure-Power Electrical Appliance Co., Ltd. is a private enterprise located in Datianyang Industrial Zone, Hongxing Xifang, Songgang District, Baoan District, Guangdong Province. This company has 10,000 square meters of workshop space and more than 1,000 personnel, engaged in the development and production of switching power supplies, electronic transformers, chargers, control circuit boards, electric toothbrushes, dental appliances, oral cleaners, and other products.

Shenzhen Sure-Power is either associated with or owns Hong Kong I-Love Group, which was founded in 2013 and introduced cold tooth whitening into the Chinese market.

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Primary Test

Although I am a qualified electronics technician, my expertise regarding this type of equipment is limited. With that in mind, I asked my dentist, Dr. Kevin Walsh, to examine this toothbrush. Dr. Walsh is highly regarded in his field and has practiced dentistry for over 28 years.

Dr. Walsh tested the V-White toothbrush for several days and then produced a report in the same format he uses when evaluating dental products for Clinicians Report. I have taken his main points and listed them in bullet form:

Good Characteristics:

• Novel product. It fills the do it easier/faster niche.
• Well-made and uses antibacterial materials.
• Nicely sized with good ergonomics.

Bad Characteristics:

• This toothbrush does not clean well. While it can scrub the bulges of the teeth on the inner and cheek surfaces, it misses important areas such as high up along the gum-line and the in-between surfaces. Bristles are not located in a position that allows the chewing surfaces to be cleaned.
• Mouths come in many sizes, and the brush head used in this device will either be too large or too small for most people. Also, because not all teeth form a nicely curved arch, crowded teeth will be missed.
• The ultrasonic strength is weak, even when using the strongest setting. Typically, ultrasonic brushes are very effective, and the vibration is much easier to feel.
• The light is “snake oil.” Studies have conclusively shown that light does not enhance the ability to whiten teeth. One such study is linked here.
• The brush head is difficult to clean, and it is an effort to distribute toothpaste evenly.

Secondary Test

In order to provide a clear indication of how well the V-White toothbrush cleaned my teeth, I obtained a packet of dental disclosing tablets. These pellets contain a bright dye that will stain plaque but not affect enamel.

I first brushed with the V-White toothbrush, selecting the strongest setting. The next step was to chew a dental disclosing tablet and swish it around in my mouth for 30 seconds. I then spat out the residue and rinsed with water.

The front of the teeth remained dye-free, although there were pinkish outlines around a couple of front-facing fillings. At the rounded sections where teeth met, a great deal of dye remained. I also noticed streaks of pink on all biting surfaces.

I ran the V-White toothbrush twice again, but most of the dye remained in place.

In the final step, I brushed, using my original sonic toothbrush, for approximately two minutes. This removed the residual dye.

Overall Impression

This toothbrush is well built, comfortable, and easy to use. Unfortunately, it does not appear to be capable of cleaning teeth to an acceptable level. The V-White 360° Electric Toothbrush is not recommended.

This content is accurate and true to the best of the author’s knowledge and is not meant to substitute for formal and individualized advice from a qualified professional.

Questions & Answers

Question: When charging my V-White 360 electronic toothbrush I can't seem to be able to get the charging light to stay on, it keeps pulsating and I think that it is draining the battery when that happens?

Answer: The V-White toothbrush's blue light flickers as it charges. The faster it flickers, the closer it is to being fully charged. Once the blue light remains on steadily, it is ready for use.

Question: Can you use regular toothpaste with a V-White brush?

Answer: Yes, you can use regular toothpaste.

Question: Where do you put the toothpaste on the V-White 360 Electric Toothbrush?

Answer: I put a dab of toothpaste on both sides of the mouthpiece and used my fingers to spread it around.

Question: My V-white 360 toothbrush just stopped working. Can you leave it charging too long?

Answer: It is not good practice to leave it charging all of the time but that is not necessarily the problem.

Question: How can I get the V-white electric toothbrush to charge?

Answer: Plug the charger into a power source and place the toothbrush atop the charger. The toothbrush's light should flash repeatedly. As the battery charges, the rate the light flashes should reduce in frequency.

Question: I prefer tooth powder. Can I use powder with the V-white electric toothbrush?

Answer: The powder might have difficulty spreading enough to cover the entire mouthpiece. If you try tooth powder and it works, please insert a comment in this article.

Question: I can't find anything about the V-White toothbrush's return policy. Advice?

Answer: Best to contact the dealer you purchased it from. Return policies vary.

© 2019 Walter Shillington

Comments

Gerry Mungham on August 11, 2020:

the gizmo is a complete ripeoff. Don't buy. Even if it worked you can't return it. No comparison to an electric toothbrush and mouthwash combined.

Walter Shillington (author) from Windsor, Nova Scotia, Canada on July 21, 2020:

Hi Rita. This is a terrible toothbrush. Please note, however, that many good products, manufactured by reliable manufacturers, originate from China.

Rita on July 21, 2020:

The product stopped working after a week of use. I tried to charge it, the pulsating light goes on but it does not charge. Lost money on a total garbage. Never buy anything made in China again.

Tara on April 19, 2020:

Anyone know where to find a replacement charger? We've looked everywhere

Ed on April 17, 2020:

Great review, thanks!

Eli on January 14, 2020:

Thanks for this simple yet comprehensive look. Was almost taken in by this product and couldn't find a decent review. Appreciated

a casta on December 27, 2019:

the product stopped working within a few months, of course after the 30 day warranty; won't charge; I used it for morning tooth brushing, would not trust it for evening before bed brushing; company did not reply to my initial email asking for advice on problem solving how faulty it is, would not recommend this product

Judy Larson on October 11, 2019:

My brush has not worked since the day I got it. Will not charge. I am disappointed. Like the idea but would like for it to work!

james on September 03, 2019:

i came to the same conclusions as you did.. luckily i got a deal on

jeanjy on September 03, 2019:

My V-White 360 just don't work after a week of use.

I put it on the base for charging but nothing happens. No lights at all and no way to make it work.

I feel having been misleaded.

No way to get support...

Theresa Edwards on August 31, 2019:

As soon as I tried it it broke. I was never able to use it, very frustrating being ripped off.

julie gores on August 30, 2019:

I HAVE TWO AND THEY STOP WORKING I NEED ANOTHER ONE MY DENTIST WAS SO PLEASED

Kathy Langley on August 30, 2019:

What a piece of garbage mouth piece slips off plastic piece around charger broke off doesn't charge properly it is a rip off don't waste your money!!

Rick on August 26, 2019:

Horrible product plastic guard broke on 2 usage doesn't whiten wont charge properly don't waste your money on this garbage product

Diana Bremner on August 22, 2019:

My toothbrush died won’t switch on and charger isn’t charging it before it died it rattled like a braking down engine how can I fix this

David Carrington on August 13, 2019:

Horrible product, doesn't clean well at all and having problems with charging it. i wouldn't advise purchasing this product at all. Total waste of money

Venice Richardson on August 09, 2019:

Totally dissatisfied. Purchased three, one worked for about a week.

Tried to get refund, NO LUCK.

No return address to send them to, so in the garbage they go.

L Morin on July 24, 2019:

Dissatisfied with product as well...anyone have any luck getting a refund???

P king on July 20, 2019:

After just three uses this product failed and never worked again. Good luck trying to contact customer service as everything is In Chinese with no attempt to help with the problem at hand. All I want is some information to bring this a satisfactory conclusion. HELP!!!!

L hoskins on June 07, 2019:

This product had a faulty recharger and because it is made in China, there is not instructions how to return or get a refund. It took over a month for the delivery and I was very disappointed with this product and even more as I read the reviews. I do not recommend this product.

Lonnie Anderson on June 05, 2019:

I have tried this v-light toothbrush for about 6 days. Could not get my teeth clean. Always plaque on my teeth. I want to return it and get my money back. Great idea but did not work for me.